In the industrial world, the corporate and site leadership is focused on creating shareholder value and profit. They accomplish this by managing people, the human capital within the organization. These concepts are by-products of the MBA curriculum taught at many business schools. But are we missing something?
In my travels, I have been to a number of sites recently where most were very reactive in their Maintenance and Operations practices. Clearly, the shareholder value and profit were not being realized. But it went deeper than that. There were the human factors, the human costs if you will.
I constantly witness operators and technicians who jump in when assets fail to return them to service as quickly as possible. Sometimes, this can take days or even weeks of 12 to 16 hour or more days. I wish I could say it was a rare occurrence. For many, it's not. As soon as they repair an item and return it to service, within a week or two; another failure requires they pull the overtime again. Sure, some can argue the overtime hounds crave the rush. Yes, there is a sense of satisfaction when the asset is restored. But at what costs to the families or significant others?
It doesn't have to be this way. Together, we can change the statistics. The journey to reliability is not overnight nor is it easy but it is doable. So many have succeeded before today. Many are on the journey as we speak. Others have yet to start.
For those yet to start, what is the issue? Lack of management support? Self-doubt on your part? If the later, I'm reminded of a video that was recently shared with me. It was of Steve Harvey during the set change on the TV game show, Family Feud. I shared the link below for your enjoyment. Simply click on the picture or click here. On starting the journey or becoming educated to start the journey, you have to JUMP!
Together, we can make a difference. The journey of a thousnd miles begins with a single step.
Be brilliant,
Jeff
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