First, many organizations struggle with Maintenance Scheduling due to a lack of partnership with the other stakeholders such as Production or Operations for starters. We don’t necessarily require their support to plan jobs but we definitely require access to the equipment to maintain it.
In addition to having management support, one solution to these opportunities rests with education. Have you invested the time to educate and gain the buy-in for these groups? They need to understand the benefits along with the roles and responsibilities required. Recognize that Maintenance Planning and Scheduling is not simply a process but more so a system. Maintenance cannot perform it in a vacuum; you can try but without much success in the long run. It requires many different groups such as Procurement, Materials Management or Storeroom, Engineering, and Operations to succeed.
Another potential cause is that you are not measuring or sharing the results. Do you track and trend the various Maintenance metrics like Schedule Compliance, PM Compliance, accuracy of job plan estimates, number of schedule breaks, and so forth? Do you have targets and publish the numbers for all to see?
Get more information on how to improve your maintenance planning and scheduling processes or learn how we guide you to success in the process here. There you will find our training courses, planner coaching, assessment, and more resources.
From a publishing standpoint, I’m talking about sending the numbers buried as an attachment in an email. I’m referring to having visual Communication Boards strategically located throughout your site. In addition, the Maintenance Supervisors should be reviewing the results with the Technicians at shift turnover meetings and such. Furthermore, have you educated the necessary stakeholders and Technicians on what the metrics mean?
What other barriers are you finding in your quest to implement or sustain your Maintenance Planning and Scheduling activities?
Speak soon, Jeff
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