From a maintenance perspective, are you scheduling Operations and other support functions?
In many organizations, I find that people are not utilizing the CMMS/EAM to the fullest extent with respect to “crafts” when it comes to coordinating work. You will probably tell me, “Jeff, no surprise there”. It doesn't have to be this way.
Let me explain what I mean. When I look at schedules for maintenance work, rarely do I see crafts listed other than those from the maintenance organization. Let’s take a job like welding on a product tank in a food plant as an example. We need Operations personnel to empty and clean the tank in advance of the welding work. Once the welding work is complete, we may need Operations to clean and sanitize the vessel. Following on, Quality Services or lab personnel may be required to swap the tank for microbial contamination and release it for refill with product. These are all coordination activities that we want to cover with child work orders as an example. In addition, should we not coordinate these activities from a scheduling perspective?
The bottom line is that just like we have crafts such as pipefitter, mechanic, or electrician, we should also have operator, lab tech, or other support functions identified in the CMMS. The work of those individuals and the required coordination of those activities should appear on the weekly schedule with the work order numbers/ work descriptions. When we are in next week’s scheduling meeting, we can set the expectation with Operations and our other partners that we will be needing assistance with equipment availability, possibly help with the maintenance tasks themselves, and the restart of that equipment. Approaching our maintenance tasks and their coordination from a more holistic inclusive viewpoint helps us build better partnerships with the other stakeholders.
Check your schedule and your approach. Are you doing this?